GREEN BAY, Wis. (WFRV) – A business that offers in-home caregiving services across northeast Wisconsin reportedly settled a claim that it refused to give services to someone with HIV.

According to the Department of Justice, Helping Hands Caregivers LLC reached a settlement to resolve allegations regarding the company refusing to provide in-home caregiving services to a person with human immunodeficiency virus (HIV).

The agreement includes the following:

  • Non-discrimination policy
  • Training of staff
  • Written notification to the Department of Justice of future complaints
  • $10,000 in compensatory damages for the individual

It was alleged that a ‘number’ of Helping Hands caregivers refused to provide service to the person with HIV. Helping Hands reportedly terminated the relationship with the individual as a result.

The U.S. Attorney’s Office prioritizes the protection of the civil rights of all individuals,. As this settlement demonstrates, our office is committed to using all available tools to enforce the ADA and prevent discrimination.

United States Attorney Gregory Haanstad

Helping Hands reportedly offers in-home caregiving services to nine counties across northeast Wisconsin. Its main office is in Green Bay.

The following statement was provided to Local 5 by Helping Hands:

Providing a positive experience for our clients and employees is a top priority for Helping Hands. We have long-standing policies in place to prevent discrimination in our workplace. While we strongly disagree with the allegations, we decided it was best to resolve the matter so we could continue to focus our efforts on our mission of providing quality, in-home supportive care, and companionship services to our clients.

Helping Hands Caregivers Management

Local 5 will continue to update this story if more details are released.